HangTimeTM   Frequently Asked Questions
 
 Snowboard Mounts    Skateboard Mounts     Shipping    International Shipping

 Snowboard Mounts:

 

1.       Can I mount my snowboard horizontal?

Our HangTime Snowboard Wall Mounts were designed to mount snowboards at an angle or vertical.  They will not hold your board horizontally.

2.     Will the HangTime Snowboard Wall Mount hold my wakeboard, skim board, kite board or surfboard?

Our Snowboard Wall Mounts were specifically designed and made for snowboards so we cannot say if they will work with your other boards.

3.     Do you have a product that will mount skis?

Not at this time.

4.     Will I need to make holes in my wall to install the mounts?

Yes. We supply wall anchors that are required to screw the mounts to the wall.

  

 Skateboard Mounts:

 

1.       Why must the magnetic Skateboard Wall Mount be installed low on the wall?

Our HangTime Skateboard Wall Mount is designed to hold your skateboard out of the way when not in use and just grab and go when you want to use it.  It is not a permanent mounting so if bumped it may fall.

2.     I bought a new skateboard.  Can I use the same wall mount?

Our HangTime Skateboard Wall Mount’s position can be adjusted for your new board if it is a different length.  Just loosen the mounting screws in the wall bracket, reposition the bracket for your new board and re-tighten the screws.

3.     Can I use the magnetic Skateboard Wall Mount to mount my longboard?

If the truck bolt pattern is the same as a standard skateboard you can mount the longboard using our magnetic mount except the lower bracket is removed as the board needs to rest on the floor.  The board where the trucks mount must be flat and parallel to the wall (not curved).  Screws must be recessed and flat heads for best performance.

4.     Do I need to purchase 2 HangTime Deck Mounts to mount a longboard?

Because of the additional weight and length we recommend that you use 2 deck mounts to hold your longboard.

5.     Will I need to make holes in my wall to install the mounts?

Yes. We supply wall anchors that are required to screw the mounts to the wall.

 Shipping within the USA:

1.       How much does it cost for shipping?

You can see shipping costs in the shopping cart prior to placing an order.  Orders using the US Postal Service over $50 ship for free.  You may select UPS delivery if desired at additional cost.

2.     How do I get a tracking number for my package?

A tracking number will be provided on your emailed shipping notice.

3.     How long until I receive my order?

We typically ship orders within 24 hrs.  Most orders within the USA will be delivered in 2-4 days.

 

 Shipping to other Countries:

 

1.       Do you ship internationally?

Yes.  We will ship to addresses outside of the USA using the US Postal Service.  Please allow for customs and other shipping delays. 

2.     What if my Country is not listed?

Send us an email and we will look into making it available for selection.

3.     How much does it cost to ship to my Country?

You can see shipping costs in the shopping cart prior to placing an order.

4.     How long will it take to deliver to Europe or Australia?

It will typically take 10-14 days to receive your order.  Depending on Holidays and other factors it may take slightly longer.

5.     How long will it take to deliver to Canada?

It will typically take 6-10 days to receive your order.  Depending on Holidays and other factors it may take slightly longer.

6.     What are the charges for Customs and Duties?

This is dependent on your Country.  You should check with your Postal Service or Customs Office to determine what your Duty and Custom fees will be.  HangTimeUSA is not responsible for these charges.

7.     Is there a tracking number for my package?

We provide a tracking number that will track your package until it leaves US Customs (typically Jamaica, NY).  Once the package leaves the USA it cannot be tracked.  This number will be included on your emailed shipping notice.